I visited Torque or actually "The Hybrid Geek" when my 2007 Prius finally died up for good. The dreaded red triangle had come on, but fortunately, I was still able to drive the car. I got there in the afternoon, and the tech took the car in, got it inspected, and got back to me before the end of the day. As expected, it was determined that the car needed a replacement for the hybrid battery. We went through over the different options, and I finally decided to go with the lifetime warranty replacement. The decision was based on an assessment that the car still had a lot of miles left on it. (It is at 180k). I have been driving the car for about a month and waited to post the review just in case something funny happened. The car has been driving great—the hybrid battery charges and discharges as it should always have. Overall, I am really satisfied with all aspects. Truly professional, polite, and great service. They were not pushy either when I denied the oil and filter change. I totally recommend them. My only complaint is that I came over there looking for "The Hybrid Geek" and I had a really hard time locating and realizing that it was a part of the Torque Automotive. I actually drove around the complex thrice before I walked into the Torque Automotive office.